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Customer reviews and testimonials

5 Star Review

A big thank you to everyone I have spoken to and dealt with during my car repair. You have totally exceeded my expectations in customer service: good communication at every step; friendly assessor and drivers (who could also answer any questions I had); smooth process and fab little hire car to get me around.

I couldn’t have asked for more after a horrendous start (with another company I hasten to add!) to my insurance claim. I will 100% be telling my insurance company of the high standard you have provided me with.

Thank you for an excellent job.

5 Star Review

Required a quick simple job and Rohan and the team pre-ordered the part so not to inconvenience me, called me when in and fitted at my convenience. Great service.

5 Star Review

Really easy to use!

5 Star Review

Dealt mainly with Rowan. The service was exceptional from start to finish and the workmanship was fantastic!

5 Star Review

Both myself and my husband have been extremely pleased and impressed with the service, care and attention given by the team at East Grinstead Crash Repairs. They did an amazing job fixing our car after a recent accident, the car now looks like new again. Their customer care and service is excellent – would highly recommend.

5 Star Review

Seamless experience from start to finish. My car was crashed into and then repaired through insurance. I made the right choice in choosing East Grinstead Crash Repairs to carry out the work. The car has never looked better and I am one happy customer. Thanks to Rowan & his team.

Michael & Judith
5 Star Review

I have always believed in miracles Rowan, and you certainly performed one for us at Christmas. We are most thankful, What goes around, comes around, and your good deed will be rewarded. Also please thank Rob and the guys for their courteous, helpful and understanding. Most of all a lovely clean car! Happy new year to you all.

5 Star Review

I was very satisfied with the service provided. From the day my car got collected to the day it was delivered back to me, rohan was in contacted keeping me posted on how my car was getting along. I was a very inpatient customer (as need my car for my business) and the guys here actioned the repair to fit in around me. I can’t thank them enough, the repair is spotless excellent work. Then to top it off it came with a free valet 😊👍

5 Star Review

Thank you East Grinstead Crash repairs for your professionalism, fast and efficient. Rohan provided a good customer service and the two guys that picked up my vehicle were very polite and friendly. Good service Guys!

5 Star Review

Top job, and efficient service.

5 Star Review

Brilliant service.

Contacted me within an hour of me reporting the accident to my insurance company, they came out the next day to carry out the estimate and the works were completed within a couple of weeks.

They collected and delivered my car back to my office and even carried out a full valet.

Made my first experience of an insurance claim so much easier to cope with.

Thanks Guys.

5 Star Review

Fantastic service and did brilliant job.

5 Star Review

Astra VXR was hit and they performed fantastic work on it and fantastic service. Very happy.

Please contact us for initial advice and a no-obligation competitive estimate.